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On successful completion of the module, students will be able to:
1. Describe the concept of holistic care and how this supports the safe, effective, non-discriminatory, and inclusive delivery of person-centred care.
2. Explain the principles and policy evolution of person-centred care assessment, planning and evaluation in relation to nursing care.
3. Discuss the communication and relationship skills required of a nurse to support and engage people across the lifespan.
4. Identify barriers to effective communication and therapeutic relationships and distinguish between different methods of communication to support individual needs.
5. Appraise academic literature for person-centred care and evaluate evidence-based interventions to engage individuals, carers, and families in decisions regarding the assessment, planning and evaluation of their health care needs.
This module will enable you to develop the fundamental communication and relationship skills required to deliver safe, effective, and non-discriminatory person centred and holistic care to people across the lifespan, carers, and families within a range of different health care environments. You will develop knowledge of the principles, policies, and models of person centred and holistic care that support collaborative working with reference to promoting informed choice, shared decision making, patient participation and autonomy, confidentiality, safeguarding, ethics, legislation, information governance, advocacy, equality and diversity. You will understand the communication and relationship skills required to engage children, young people, and adults from diverse backgrounds in person centred and holistic care assessment, planning and evaluation considering people’s values and beliefs, cultural characteristic, language requirements, individual needs, and preferences. You will explore theories and models of communication and therapeutic relationships, enabling you to develop your own interpersonal and interprofessional communication skills through self-reflection and awareness of emotional resilience, self-care needs and your own unconscious biases. You will recognise barriers to communication i.e., sensory impairment, behavioural, cognitive, mental and emotional distress and how to overcome them by applying skills of attending and listening, verbal and nonverbal communication skills, de-escalation strategies and techniques when dealing with conflict, managing difficult conversations and use of alternative communication methods and adjustments i.e., Makaton, Signalong, Augmentative and Alternative Communication (AAC), Hospital Passports, Easy Read, Health Literacy, Braille, British Sign Language, appropriate use of personal communication aids and when to refer onto other professionals and services. Finally, you will be able to use research methods and literature searching to access evidence-based person centred and holistic care interventions by conducting a literature review.
This module will also enable you to complete the knowledge components of the following Care Certificate Standards (you will be able to complete the skills components on Practice 2):
Standard 5 – Work in A Person-Centred Way
Standard 6 – Communication
Standard 14 – Handling Information (Information Governance)
Research informed key lectures will introduce the weekly content of the module identifying theories/principles/concepts from both a specific field and integrated cross-field perspective enabling you to develop your knowledge, skills and application of nursing care across the lifespan. This will be supported by blended learning pre and post session activities on Moodle and you will be expected to engage with a range of activities including pre-reading to prepare you for lectures and follow- on activities to enable ongoing self and tutor assessment of your progress and application of knowledge and skills. Directed study time will support you to critically engage with lecture content and you will work both independently and in smaller groups. Where appropriate, specialist practitioners and service users and carers will be invited to contribute to sessions to increase the authenticity of lived experience of the module content and highlight employability links. Learning styles will be supported by a variety of resources including videos, reading material, discussion and debate, e-learning modules, problem solving and practical tasks. You will be expected to utilise appropriate digital technologies and study skills to engage with additional resources and in independently directing your own learning.
Lectures
Hours: 42
Intended Group size: Full cohort
Directed Study
Hours: 28
Intended Group size: 1 (max 5)
Guided independent study
Hours: 130
Further information relating to assessment
Post session activities submitted through Moodle will facilitate ongoing formative assessment opportunities via lecturer or peer feedback, these may include responses to case studies, quizzes, forum posts or blogs and self-assessment. One mock opportunity will be provided for your presentation with feedback provided at least one week prior to summative submission.
Presentation: You will develop a 7-minute presentation (negotiated style). You will review and present the contemporary evidence base in order to define the communication and relationship skills required for effective, safe, and culturally informed person-centred and holistic care and potential barriers to effective communication and the role of the nurse in overcoming these. You will evaluate and present a range of person-centred care interventions to engage and support individuals, carers, and families in decisions, assessment, planning and evaluation of their health care needs.
The assessment will allow you to demonstrate knowledge and understanding of concepts and theories relevant to communication and relationship skills required for person-centred and holistic care as applied to nursing practice.
Note that compensation is not permitted. This assessment component must be passed at a minimum of 40% (NMC regulations). Please also note that students must adhere to standards of The Code (NMC, 2018) in relation to Prioritising People (5 – Respect people’s right to privacy and confidentiality). As such, any breach of confidentiality in an assessment submission will result in an automatic failure at 0.
001 Presentation; 7 Minutes; End Block 1 100%
Module Coordinator - Stavros Karagiannakidis
Level - 4
Credit Value - 15
Pre-Requisites - NONE
Semester(s) Offered - 4NUR34NUR34NUR34NUR3