On successful completion of the module, students will be able to:
Demonstrate the ability to identify and make appropriate use of a wide range of sources of knowledge and evidence in relation to management and leadership of human, physical and financial resources.
Demonstrate an understanding of ethical principles and professional codes relevant to inclusive operational and organisational management and leadership.
Analyse and synthesise the information and ideas relating to operational and organisational management and leadership across human, physical and financial resources.
Demonstrate reflection upon the conduct and outcomes of the module paying attention to personal performance and behaviour.
Make a selection of approaches to advancing personal performance in management and leadership through assimilation and application of underpinning theories and models associated with operational management explaining how these are appropriate to the module aims and objectives.
This module will provide the underpinning subject knowledge for the majority of the Chartered Manager Degree Apprenticeship (CMDA) standard at level 5. Subsequent levels will re-visit the elements of the standards covered in this module and go into greater depth (i.e. scaffolding the level from 4, to 5 and eventually 6) and introduce additional elements of the standard.
The skills to be evidenced at level 5 will be demonstrated through the Work Based Learning Project module, whilst the behaviours associated with the standard will be evidenced through the apprentice’s e-portfolio.
The key elements of the standard covered through this module will be:
CMDA Standard – Subject Area 2: Project Management
CMDA Standard – Subject Area 3: Business Finance
CMDA Standard – Subject Area 4: Sales and Marketing
CMDA Standard – Subject Area 5: Digital Business and New Technologies
CMDA Standard – Subject Area 7: Leadership
CMDA Standard – Subject Area 9: Developing Collaborative Relationships
CMDA Standard – Subject Area 10: Awareness of Self and Others
CMDA Standard – Subject Area 11: Management of Self
CMDA Standard – Subject Area 12: Decision Making
On completion of the module the learners will be able to:
Analyse the key stages of a project and demonstrate the application of these
Evaluate risk management models and risk versus benefit
Present methods of reporting and monitoring risk, including health and safety, and the mitigation of identified risks
Evaluate the importance of strategic financial management in relation to the organisational strategy
Assess the key elements of financial planning and review
Create and analyse financial reports
Evaluate the use of procurement and contracting and analyse their use within the context of own organisation
Assess the legal requirements around procurement and contracting and how to comply with these
Assess the commercial context that own organisation operates within
Evaluate sales and marketing theories to inform strategy
Assess methods for setting sales and marketing objectives
Explain methods for applying and monitoring the implementation of a sales and marketing plan
Critically evaluate types of market segmentation and apply to own organisations customer base
Analyse segments in relation to own organisation and propose a strategy to assist targeting
Explain the importance of innovation in product and design
Analyse approaches to innovation employed by own organisation making recommendations as appropriate
Critically evaluate the impact of innovation and digital technologies on organisations
Evaluate the use of these for organisational development
Review the use of innovation and digital technologies in own organisation and make recommendations for improvement
Analyse the impact of innovation and digital technologies on data and knowledge management
Demonstrate how this can be utilised for making business decisions
Evaluate a range of leadership styles and models to include inclusive leadership
Know own leadership style and how to adapt to situations
Evaluate the use of coaching and mentoring approaches to supporting people and developing teams
Describe the principles of stakeholder, customer and supplier engagement and management
Analyse stakeholder, customer and supplier engagement and management in own organisation and identify strategies for improvement
Explain the benefits and challenges of cross-functional working and apply this method of working to deliver positive results
Evaluate negotiation strategies and practice these
Explain methods for shaping common purpose
Evaluate models of conflict management and resolution and successfully apply these
Evaluate theories of learning styles and apply to self and others
Evaluate models of emotional intelligence and their use in the workplace
Evaluate the concept of social intelligence and its use in the workplace
Explain the importance of active listening and open questioning and demonstrate their uses in working with others
Assess a broad range of techniques for managing time
Review own time management skills and create and implement strategies to improve
Evaluate goal setting theories and models
Set achievable goals/ objectives for self and monitor progress towards these
Critically evaluate research methods and the types of data generated
Analyse complex data and draw sensible conclusions
Evaluate and apply problem solving techniques
Evaluate and apply decision making techniques
Describe and evaluate the values and ethics of your organisation
Review the impact of the governance of your organisation in terms of the decision making process
Assess the legal requirements around procurement and contracting and how to comply with these
Assess the commercial context that own organisation operates within
Evaluate sales and marketing theories to inform strategy
Assess methods for setting sales and marketing objectives
Explain methods for applying and monitoring the implementation of a sales and marketing plan
Critically evaluate types of market segmentation and apply to own organisations customer base
Analyse segments in relation to own organisation and propose a strategy to assist targeting
Explain the importance of innovation in product and design
Analyse approaches to innovation employed by own organisation making recommendations as appropriate
Critically evaluate the impact of innovation and digital technologies on organisations
Evaluate the use of these for organisational development
Review the use of innovation and digital technologies in own organisation and make recommendations for improvement
Analyse the impact of innovation and digital technologies on data and knowledge management
Demonstrate how this can be utilised for making business decisions
Evaluate a range of leadership styles and models to include inclusive leadership
Know own leadership style and how to adapt to situations
Evaluate the use of coaching and mentoring approaches to supporting people and developing teams
Describe the principles of stakeholder, customer and supplier engagement and management
Analyse stakeholder, customer and supplier engagement and management in own organisation and identify strategies for improvement
Explain the benefits and challenges of cross-functional working and apply this method of working to deliver positive results
Evaluate negotiation strategies and practice these
Explain methods for shaping common purpose
Evaluate models of conflict management and resolution and successfully apply these
Evaluate theories of learning styles and apply to self and others
Evaluate models of emotional intelligence and their use in the workplace
Evaluate the concept of social intelligence and its use in the workplace
Explain the importance of active listening and open questioning and demonstrate their uses in working with others
Assess a broad range of techniques for managing time
Review own time management skills and create and implement strategies to improve
Evaluate goal setting theories and models
Set achievable goals/ objectives for self and monitor progress towards these
Critically evaluate research methods and the types of data generated
Analyse complex data and draw sensible conclusions
Evaluate and apply problem solving techniques
Evaluate and apply decision making techniques
Describe and evaluate the values and ethics of your organisation
Review the impact of the governance of your organisation in terms of the decision making process
Learning and teaching typically includes a range of methods such as lectures, seminars, workshops and tutorials, with emphasis on team experience and peer support, large and small group discussions, problem-solving activities and individual and paired working.
Apprentices may be expected to draw on a range of theoretical/academic, personal and work-based resources. Course documentation, support materials and web-based materials will be available on the VLE as appropriate.
During the course of each session and subsequently through the contractual Progress Reviews there will be opportunities for tutor/student interaction to meet individual needs and help develop skills, confidence, competence, knowledge and understanding relating to the aims and objectives of the module and more widely meeting the overall Knowledge, Skills and Behaviours of the CMDA standard. Accessing library resources and help with coursework study skills will be available from services across the university.
Apprentices would be expected to prepare for the sessions by reading set texts and completion of tasks set in class or via the VLE and will be expected to take part in a wide range of learning activities.
Apprentices will maintain their Personal e-portfolio during this module and on-going self-evaluation will be part of the apprentices’ identification of needs.
Lectures, seminars, learning activities, workshops and tutorials.
Hours: 35
Group Size: 20
Flexibly delivered e-engagement e.g. VLE activities assessment support/e-support including tutorials.
Hours: 2
Group Size: 1-6
Guided independent study
Hours: 363
Further details relating to assessment
The assessment method is in keeping with the approved module descriptor in the Work Based Learning Framework.
Learners will be expected to present the outcomes of their learning relevant to the subject content and in a specific format determined and approved by both their employer and the university via Apprenticeship Progress Review.
As such, the report may be presented as a wholly written report or a combination of oral and written reports equating to the overall word count OR the use of workplace artefacts developed to meet work need but evidencing the learning outcomes and subject coverage may be utilised alongside a critical commentary/reflective account of learning.
Other relevant matters
Learners are expected to demonstrate awareness of workplace application of learning and development of skills relating to the broad subject coverage and develop evidence through their personalised e-portfolio to sufficiently demonstrate the enhancement of skills and behaviours expected of a Chartered Manager.
Module Coordinator - Ian McGregor-Brown
Level - 5
Credit Value - 40
Pre-Requisites - NONE
Semester(s) Offered - 5APS