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On successful completion of the module, students will be able to:
Demonstrate the ability to identify and make use of sources of knowledge and evidence relating to management of human and physical resources.
Demonstrate an awareness of ethical principles and professional codes relevant to inclusive operational and organisational management.
Analyse the information and ideas relevant to resource management and ethical operational and organisational management ensuring legal, health and safety are met.
Demonstrate reflection upon the concepts and theories of operational and organisational management in relation to their work and professional context.
Make a selection of concepts and theories of management which they can relate to their work.
Select appropriate content, medium and style that is intended for a professional and /or academic communication. Evidence sources of information and demonstrate origins of ideas by referencing sources using a consistent style.
Analyse how they have been able to relate/apply concepts and theories of operational and organisational management their work context.
This module will provide the underpinning subject knowledge for the majority of the Chartered Manager Degree Apprenticeship (CMDA) standard at level 4. Subsequent levels will re-visit the elements of the standards covered in this module and go into greater depth (i.e. scaffolding the level from 4, to 5 and eventually 6) and introduce additional elements of the standard.
The skills to be evidenced at level 4 will be demonstrated through the Work Based Learning Project module, whilst the behaviours associated with the standard will be evidenced through the apprentice's e-portfolio.
The key elements of the standard covered through this module will be:
CMDA Standard - Subject Area 2: Project Management
CMDA Standard - Subject Area 4: Sales and Marketing
CMDA Standard - Subject Area 5: Digital Business and New Technologies
CMDA Standard - Subject Area 6: Communication
CMDA Standard - Subject Area 8: Managing People
CMDA Standard - Subject Area 9: Developing Collaborative Relationships
CMDA Standard - Subject Area 10: Awareness of Self and Others
CMDA Standard - Subject Area 11: Management of Self
CMDA Standard - Subject Area 12: Decision Making
On completion of the module the learners will be able to:
- Analyse the key stages of a project and demonstrate the application of these
- Evaluate risk management models and risk versus benefit
- Present methods of reporting and monitoring risk, including health and safety, and the mitigation of identified risks
- Evaluate sales and marketing theories to inform strategy
- Assess methods for setting sales and marketing objectives
- Explain methods for applying and monitoring the implementation of a sales and marketing plan
- Critically evaluate types of market segmentation and apply to own organisations customer base
- Analyse segments in relation to own organisation and propose a strategy to assist targeting
- Explain the importance of innovation in product and design
- Analyse approaches to innovation employed by own organisation making recommendations as appropriate
- Critically evaluate the impact of innovation and digital technologies on organisations
- Evaluate the use of these for organisational development
- Review the use of innovation and digital technologies in own organisation and make recommendations for improvement
- Analyse the impact of innovation and digital technologies on data and knowledge management
- Demonstrate how this can be utilised for making business decisions
- Evaluate different types of communication and the application of these analyse their strengths and weaknesses in different contexts
- Determine how to maintain personal presence
- Prepare and present successfully to large groups
- Analyse own interpersonal skills and take responsibility to further develop of these
- Explain recruitment strategies and review the effectiveness of own organisations strategy
- Examine inclusive talent management approaches and how this can be used to recruit, manage, and develop people
- Analyse the use of inclusive talent management within own organisation
- Discuss the use of HR systems and processes to ensure legal requirements, health and safety, and well-being needs are met
- Critically evaluate goal setting theories and models
- Set realistic achievable goals for others, monitoring and managing progress towards these
- Describe the principles of stakeholder, customer and supplier engagement and management
- Analyse stakeholder, customer and supplier engagement and management in own organisation and identify strategies for improvement
- Explain the benefits and challenges of cross-functional working and apply this method of working to deliver positive results
- Evaluate negotiation strategies and practice these
- Explain methods for shaping common purpose
- Evaluate models of conflict management and resolution and successfully apply these
- Evaluate theories of learning styles and apply to self and others
- Evaluate models of emotional intelligence and their use in the workplace
- Evaluate the concept of social intelligence and its use in the workplace
- Explain the importance of active listening and open questioning and demonstrate their uses in working with others
- Assess a broad range of techniques for managing time
- Review own time management skills and create and implement strategies to improve
- Evaluate goal setting theories and models
- Set achievable goals/ objectives for self and monitor progress towards these
- Critically evaluate research methods and the types of data generated
- Analyse complex data and draw sensible conclusions
- Evaluate and apply problem solving techniques
- Evaluate and apply decision making techniques
- Describe and evaluate the values and ethics of your organisation
- Review the impact of the governance of your organisation in terms of the decision making process
Learning and teaching typically includes a range of methods such as lectures, seminars, workshops and tutorials, with emphasis on team experience and peer support, large and small group discussions, problem-solving activities and individual and paired working.
Apprentices may be expected to draw on a range of theoretical/academic, personal and work-based resources. Course documentation, support materials and web-based materials will be available on the VLE as appropriate.
Implementation of study skills will be supported and in particular teamwork, and the capacity to develop written argument, will be developed. During the course of each session and subsequently through the contractual Progress Reviews there will be opportunities for tutor/student interaction to meet individual needs and help develop skills, confidence, competence, knowledge and understanding relating to the aims and objectives of the module and more widely meeting the overall Knowledge, Skills and Behaviours of the CMDA standard. Accessing library resources and help with coursework study skills will be available from services across the university.
Apprentices would be expected to prepare for the sessions by reading set texts and completion of tasks set in class or via the VLE and will be expected to take part in a wide range of learning activities.
Apprentices will maintain their Personal e-portfolio during this module and on-going self-evaluation will be part of the apprentices' identification of needs.
Lectures, seminars, learning activities, workshops and tutorials
Contact Hours: 21
Intended Group Size: 20
Flexibly delivered e-engagement e.g. VLE activities assessment support/e-support including tutorials
Contact Hours: 40
Intended Group Size: 1-6
Guided independent study
Hours: 349
Further details relating to assessment
The assessment method is in keeping with the approved module descriptor in the Work Based Learning Framework.
Learners will be expected to present the outcomes of their learning relevant to the subject content and in a specific format determined and approved by both their employer and the university via BMM 4611 Planning Personal & Professional Development.
As such, the report may be presented as a wholly oral or written report or a combination of these approaches OR the use of workplace artefacts developed to meet work need but evidencing the learning outcomes and subject coverage may be utilised alongside a critical commentary/reflective account of learning.
Other relevant matters
Learners are expected to demonstrate awareness of workplace application of learning and development of skills relating to the broad subject coverage and develop evidence through their personalised e-portfolio to sufficiently demonstrate the enhancement of skills and behaviours expected of a Chartered Manager.
Module Coordinator - Kirsty Beckett
Level - 4
Credit Value - 40
Pre-Requisites - BMM4611
Semester(s) Offered - 4AP