MMD7131 - Managing Organisational Processes

Objectives:

On successful completion of the module, students will be able to:
Analyse critically current research on the main topics and issues in management and organisation theory
With critical awareness clarify and analyse the importance of effective operations in developing and delivering services, goods and resources to meet the expectations of customers or equivalent stakeholders
Critically evaluate how communications and information technologies have impacted on the design and management of processes in organisations
Competently diagnose complex case studies to identify process and operational issues
Demonstrate self-direction and originality in designing and evaluating potential solutions to process and operational problems

Content:

The module critically explores organisational processes and structures. It evaluates key aspects of organisational behaviour in different business and corporate settings. The purpose is to enable students to demonstrate self-direction and originality in analysing organisations and the process of management.
Organisation structure and design
Management and leadership
Culture
Change and innovation
Operations and process management
Designing processes, products and services.
Planning and controlling ongoing operations.
The role of information systems and impact on organizations
Managing projects

Learning and Teaching Information:

Workshops are used to develop critical, analytical and problem solving skills. The workshops use a range of activities, such as discussion of case studies and topical business news items, and involve students working in pairs, groups or individually to discuss and reflect on problems, answer questions, and present their ideas and thoughts to the class for discussion.

Lectures/workshops (online)
Hours: 15
Intended Group size: 25

Guided independent studies
Hours: 80
Intended group size: 1

Tutorials/consultation
Hours: 5
Intended group size: 25

Further details relating to assessment
Students will develop a written report on an individually chosen company implementing process management. They have to appraise critically the role of IT in the project and the outcomes of this transformation.

Students will be required to answer several questions related to a case study given beforehand. They should demonstrate the ability to appraise critically and apply concepts and techniques, provide a selection of good examples, and effectively communicate their arguments.

The individual report and exam allow students to demonstrate, and be assessed on, the knowledge and skills they acquire during the module. The report places greater stress on argumentation and in-depth understanding, while the exam, on a comprehensive cross-section of topics covered.

The portfolio of online activity comprises short participation activities (e.g. quizzes, short-answer or multiple choice questions, matching exercises, etc.) as well as more involved work (e.g. open-ended questions, analyses, etc.) completed by the student during the workshops. The student's attendance of workshops as well as the degree to which they generally participate in and engage with the material and discussions may also constitute a component of their mark for this piece of assessment. Transcripts of all discussions conducted in the VLE (Virtual Learning Environment) and even a student's movement throughout the VLE are automatically stored by the E-edusystems platform, facilitating the fair and consistent evaluation of this component.

Do all individual components need to be passed to pass the module overall? Yes
Is this module exempt from condonement of marginal failure? Yes

Assessment:

001 portfolio of online activity during the workshops 10%
002 Report 1000 words end of module 40%
003 Exam 60 minutes end of module 50%

Fact File

Module Coordinator - PRS_CODE=
Level - 7
Credit Value - 10
Pre-Requisites - NONE
Semester(s) Offered - S1